CP Quality Consulting
Paris, TN, USA
Industry: Business Services
Field: Quality Management Systems
With 10 years of experience as the sole proprietor of CP Quality Consulting, Carolyn Purvis prides herself on providing top-quality consulting services to her clients. On a daily basis, she works hands-on with each client in order to share the benefits of her years of experience. Of course, in the consulting field, the learning process works both ways, as Ms. Purvis is obligated to learn the inner workings of each client’s business before improvements can be made.
Ms. Purvis is up-to-date on several series of standards, including ISO 14000, TS 16949 and ISO 9001, which makes her well-equipped to offer effective consulting services to companies in a wide variety of industries. “A system is typically documented, implemented and registered in a span of six to eight months,” says Ms. Purvis. “Each client requires different products and different management systems based on where a business is located. This aspect of our business is what keeps us on our toes. We provide all the information that is necessary to implement a Quality Management System to help a business become more profitable.”
Looking back, Ms. Purvis attributes her success to her ability to create order from chaos. She became involved in her profession because of her prior experiences working for a manufacturing plant; all of the plants had to be registered by a certain date, and she was tasked with coordinating the process. She found that she enjoyed her task, and eventually became the director of the quality system in that plant. From there, she progressed into starting her own business.
She explained, “My business began after I resigned my position as the quality director for a printing plant that was based in middle Tennessee. My husband wanted to move back to Paris, Tennessee, to be closer to our granddaughter and my elderly mother. We made the move, and about a month later a previous boss called and asked if I would like to do some audits with him. We would both be getting credit for audits completed, so we would be certified as ISO 9001 auditors. This was the first step for our business.”
From these beginnings, CP Quality Consulting was born, and it has thrived ever since. Looking ahead, Ms. Purvis hopes to increase her client base and bring her services to a wider group of satisfied customers.
Conversation with Carolyn Purvis
Worldwide Publishing: On what topics do you consider yourself to be an expert?
Carolyn Purvis: ISO1400, ISO9001 2008 and TS16-949.
What characteristics help to separate you from your competitors?
When I go in to audit, sometimes people are nervous … uptight. I try to treat people as I would like to be treated, and most of the time, that works.
What motivates you?
I like to keep busy. My mother worked until she was 85 years old, but I don’t want to follow in her footsteps in that respect.