Director of Compliance
Trustmark National Bank
Focus: Quality Compliance
Compliance is a polarizing field. Either you love it, or you can’t stand it. Fortunately, when he was tapped by his employers to become a compliance officer, Ferol Hettick found that he loved the field. Since that time, he has taken on additional responsibilities and become the director of compliance for Trustmark National Bank. Although compliance as a field has had its ups and downs over the years, Mr. Hettick stresses to newcomers that the key to success is not knowing all of the answers, but rather, knowing where to find them.
Mr. Hettick is a believer in the power of teamwork. He does not truly feel successful unless his team is successful, and his confidence in his employees is such that he would pit them against any other team in the country and be confident in their success. Mr. Hettick encourages his staff to find ways to work with the needs of the bank, rather than simply turning down every request that seems unfeasible. This requires additional diligence, to be sure, as every angle of a proposal must be carefully scrutinized in order to find the necessary leeway to implement the requested changes. Nevertheless, Mr. Hettick feels that this can-do spirit and refusal to accept what seems impossible to be one of the hallmarks of his management style, and it is one of the aspects of his personality that he feels separates him from the majority of his competitors.
Though Mr. Hettick greatly enjoys his work as a compliance director for a bank, he is also aware of a major series of changes on the horizon that may drastically impact Trustmark National Bank’s success. In January 2014, eight regulatory mortgage changes will be made to the bank’s mortgage lending policies, which could limit mortgage lending. These added requirements, Mr. Hettick explains, could drive away lenders and cause them to drop out of the market. With this in mind, Mr. Hettick is looking to ride out the changes and groom a successor so that Trustmark National Bank’s compliance staff is left in capable hands upon his retirement. Continue reading
Behavioral Institute for Children and Adolescents
Rooseville, MN, USA
Industry: Health Care
Field: Juvenile Mental Health
From middle school on, Dr. Sheldon Braaten knew that his career would entail working with children — and he has spent the last three decades doing just that. He first gained experience working as a therapist in a mental health center in South Dakota. Dr. Braaten then served the Minneapolis Public Schools as a special education teacher from 1970 to1993, and followed this with an 18-year stint as the administrator of a special school for adolescents. “I have been working with challenging kids all of my life,” he states. Now holding the position of executive director of the Behavioral Institute for Children and Adolescents (BICA), an institute that provides services for children with emotional and behavioral challenges, he uses his expertise in treating emotional and behavioral disorders to design and evaluate behavioral programs.
With a steadfast goal to help children, Dr. Braaten graduated from Augustana College with a Bachelor of Arts in psychology and went on to earn a master’s degree in special education and a Ph.D. in Special Education and Educational Administration from the University of Minnesota. He is the co-founder of the Minnesota Council for Children with Behavioral Disorders and served as the Meeks Distinguished Professor of Special Education at Ball State University from 1997 to 2006. He continues to offer his services to BSU and St. Cloud State University as an adjunct professor. Dr. Braaten is also a member of several professional affiliations so he can keep himself fresh on the field, including the Council for Exceptional Children, the Correctional Education Association, the Association for Behavior Analysis International, and the Council for Children with Behavior Disorders.
Dr. Braaten’s motivation for the past three decades has been to improve the lives of children. The biggest lesson he has learned throughout his time working with children is that one cannot do it alone. “It’s important to develop relationships with peers in your field and maintain them,” he says. “I believe that’s the secret to a long career.” Continue reading